Terms of Service – Coach Caelum Limited

Last Updated: 7.2.2026

These Terms of Service (“Terms”) govern your use of the Coach Caelum website, services, and communications. By accessing our website, purchasing services, or opting in to receive communications, you agree to be bound by these Terms.

1. About Us

Legal Entity: Coach Caelum Limited

Trading Name: Coach Caelum

Company Number: 16909997

Registered Address: 7 Victoria St, Tamworth, B79 7HS, United Kingdom

Website: https://coachcaelum.com

Contact Email: [email protected]

Coach Caelum Limited provides 1-to-1 online fitness and lifestyle coaching services.

2. Eligibility

Our services are intended for individuals aged 18 years or older.

3. Services Provided

We provide personalised online coaching services, including fitness guidance, lifestyle support, accountability, and related coaching resources. Services are delivered fully online.

4. Payments and Billing

Payments are processed securely via Stripe. Clients may choose one-off payments or monthly subscription plans. Subscription plans auto-renew unless cancelled in accordance with these Terms.

5. Cooling-Off Period and Refunds

You are entitled to a 14-day cooling-off period under UK consumer law. Once coaching services have commenced, refunds are not available.

6. Cancellations

Subscription cancellations require 30 days’ written notice after the minimum term has been completed.

7. No Guaranteed Results

Results vary by individual effort and adherence. No specific outcomes are guaranteed.

8. Health and Medical Disclaimer

We are not a medical provider. Coaching does not constitute medical advice. Consult a medical professional before beginning any fitness program.

9. Client Responsibilities

Clients agree to provide accurate information and take responsibility for their health and decisions.

10. Termination of Services

We reserve the right to terminate services for breach of these Terms, non-payment, or inappropriate conduct.

11. Intellectual Property

All content is the intellectual property of Coach Caelum Limited and may not be reproduced without written permission.

12. SMS & Electronic Communications

Program Name: Coach Caelum Marketing SMS Program

Program Description:

By opting in, you agree to receive marketing text messages from Coach Caelum Limited, including promotions, special offers, and coaching-related marketing communications.

Message Frequency:

Message frequency may vary.

Message & Data Rates:

Message and data rates may apply.

Opt-Out:

Reply STOP at any time to opt out.

Rejoining:

You may rejoin by submitting a new opt-in through our website.

Help:

Reply HELP or contact [email protected] for assistance.

Carrier Disclaimer:

Mobile carriers are not liable for delayed or undelivered messages.

Privacy Policy:

SMS communications are governed by our Privacy Policy:

https://coachcaelum.com/privacy-policy

Compliance:

This SMS program complies with CTIA guidelines and applicable carrier requirements.

Legal Compliance:

This program complies with all applicable UK laws.

13. Privacy

We do not sell, rent, or share personal information with third parties for marketing purposes. Please review our Privacy Policy for full details.

14. Governing Law

These Terms are governed by the laws of England and Wales.

15. Updates to These Terms

We may update these Terms at any time. Continued use constitutes acceptance.

16. Contact Information

Coach Caelum Limited

Email: [email protected]

Phone: +44 7782 216142